Last updated: 12 June 2026
Cancel anytime. No charge after cancellation. No refunds are issued for the current billing period — you retain access until the end of the period you have already paid for.
Full refund within 14 days of purchase. After 14 days, no refund is available, but your access continues until the end of your annual period.
Email hello@pricelens.co.nz with your account email and reason for the refund. We aim to respond within 2 business days.
Approved refunds are processed within 5–7 business days via your original payment method. Depending on your bank, it may take additional time for the funds to appear in your account.
This policy does not affect your rights under the New Zealand Consumer Guarantees Act 1993. If our service is not of acceptable quality, fit for purpose, or matches its description, you are entitled to a remedy under New Zealand law.